Play Smart. Play Safe with 699bd.

Our Commitment

1. 699bd's Commitment to Responsible Gaming

At 699bd, we believe that gambling is entertainment — a way to add excitement to cricket season, explore new slot titles or enjoy a live casino session from anywhere in Bangladesh. But we also recognise that for a small number of players, gambling can stop being fun and start causing real harm. That is why responsible gaming sits at the centre of everything we do.

699bd is designed to give you maximum control over your own play. We have built practical, easy-to-use tools directly into the platform so you can set your own boundaries, take a break whenever you need one, or step away from the platform permanently — all without having to contact support first. No judgment, no hassle, just control.

Tools Available

2. Responsible Gaming Tools at 699bd

All of the following tools are available to every registered 699bd player at no cost and with no waiting period. Access them directly from the Account Settings section in the 699bd platform.

Know the Signs

3. Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise. The following warning signs may indicate that gambling is becoming a problem for you or someone you know. If several of these apply, we strongly encourage you to reach out for support.

• ⚠️Gambling with money intended for rent, food, bills or other essential expenses, or borrowing money specifically to fund gambling activity.
• ⚠️Spending increasing amounts of time gambling or thinking about gambling, including planning next sessions while at work, studying or spending time with family.
• ⚠️Chasing losses — continuing to bet in an attempt to recover money already lost, often increasing wager sizes in the process.
• ⚠️Feeling restless, anxious or irritable when not gambling, or using gambling as a way to escape stress, anxiety, depression or other difficult emotions.
• ⚠️Hiding gambling activity from family, friends or colleagues, or lying about the amounts of money or time spent gambling.
• ⚠️Neglecting work, studies, relationships or personal health as a direct result of time and money spent on gambling.

Self-Assessment

4. Quick Self-Assessment

Ask yourself the following questions honestly. If you answer yes to two or more, consider using 699bd's responsible gaming tools or contacting our support team for a private, confidential conversation.

If you answered yes to any of the above questions, please do not wait. Use the self-exclusion or cooling-off tool in your Account Settings right now, or contact the 699bd support team confidentially at [email protected]. You are not alone, and help is available.

Step by Step

5. How to Activate Responsible Gaming Tools

Setting up any of the responsible gaming tools on 699bd takes less than two minutes. Here is exactly how to do it.

1. 1

   Log in to your 699bd account

   Open the 699bd platform and sign in using your registered mobile number and password.

2. 2

   Open Account Settings

   Tap your profile icon in the top corner and select "Account Settings" from the menu that appears.

3. 3

   Select Responsible Gaming

   Tap the "Responsible Gaming" tab to see all available tools including deposit limits, session alerts, cooling-off and self-exclusion options.

4. 4

   Activate your chosen tool

   Select the tool you want, enter your preferred limit or time period, and confirm. Changes to deposit limits take effect immediately. Self-exclusion activates within 24 hours.

Self-Exclusion

6. Self-Exclusion — A Serious Tool for Serious Situations

Self-exclusion is 699bd's most powerful responsible gaming tool and is designed for players who feel that their gambling has become genuinely unmanageable. When you activate self-exclusion, your 699bd account is suspended for your chosen period — 6 months, 1 year, 5 years or permanently. During this period, you cannot log in, deposit, place bets or access any part of the platform.

Self-exclusion periods cannot be shortened or reversed early by the player. This is intentional — the purpose of self-exclusion is to create a firm, reliable barrier between you and the platform for the duration you have chosen. If you attempt to create a new account during an active self-exclusion period, that account will be closed immediately and any deposits made to it may be forfeited.

Safer Play Tips

7. Tips for Safer, More Enjoyable Play

Even if gambling is not currently a problem for you, these practical habits will help keep it that way. They are the same principles that experienced, responsible players use every session.

• ✅Set a fixed gambling budget each week using only money you can genuinely afford to lose — never money earmarked for essentials like rent, food or utility bills.
• ✅Use the 699bd deposit limit tool to enforce your budget automatically. Once the limit is reached, the platform will not allow further deposits until the period resets.
• ✅Treat gambling purely as entertainment with a defined cost — like a cinema ticket or a meal out — not as a potential income stream or a strategy to recover previous losses.
• ✅Take regular breaks during longer sessions. Enable the 699bd session alert feature so the platform reminds you automatically at your chosen intervals.
• ✅Never gamble when you are feeling depressed, anxious, stressed or under the influence of alcohol. These states impair decision-making and lead to higher-risk bets.
• ✅Keep gambling in perspective alongside your other leisure activities. If you notice gambling taking up a disproportionate share of your time, money or mental energy, use the cooling-off tool to reset the balance.

Under-18 Protection

8. Protecting Minors and the 21+ Policy

699bd operates a strict minimum age policy. You must be 21 years of age or older to register an account, deposit funds or place any bet on the 699bd platform. This is not a recommendation — it is a firm requirement. Every new account undergoes identity and age verification as part of the KYC process. Any account found to belong to a person under the age of 21 will be immediately closed, all pending bets will be voided and any deposited funds will be returned to the source payment method.

If you are a parent or guardian and believe that a person under 21 in your household may have accessed or registered on the 699bd platform, please contact our support team immediately at [email protected]. We will investigate and act without delay. We also recommend installing parental control software on shared devices to prevent access to online gambling platforms by minors.

Need Help?

9. Getting Help — You Are Not Alone

If you are concerned about your own gambling or that of someone close to you, please reach out. 699bd's support team is available around the clock and every conversation about responsible gaming is treated with complete confidentiality and zero judgment. You do not need to wait until gambling becomes a crisis — our team is here to help at any stage.