699bd Privacy Policy — Your Data, Your Rights

Introduction

1. Introduction and Scope

699bd ("we", "us", "our") operates the online betting and gaming platform available at https://699bd.ws (the "Platform"). This Privacy Policy applies to all personal data processed in connection with your use of the Platform, including when you register an account, place a wager, deposit or withdraw funds, contact our support team, or browse the Platform without registering.

By using the 699bd Platform you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the 699bd Terms and Conditions. Where any conflict exists between this Policy and the Terms, this Policy prevails with respect to the processing of personal data.

Data We Collect

2. Information We Collect

699bd collects personal information that is necessary to provide you with a safe, compliant and personalised betting experience. The categories of information we collect are described below. We collect only what is genuinely needed — we do not collect excessive or irrelevant data.

• ›Registration data: full name, date of birth, gender, nationality, residential address and a valid Bangladeshi mobile number provided when you create a 699bd account.
• ›Identity verification (KYC) documents: copies of government-issued national ID, passport or other identification documents submitted to verify your identity and age.
• ›Financial data: bKash, Nagad, Rocket or Upay account details, bank account details for bank transfers, transaction history, deposit and withdrawal records necessary to process payments and comply with anti-money laundering obligations.
• ›Gameplay and betting data: records of bets placed, games played, wagering amounts, game outcomes, session durations and platform usage patterns, retained to deliver the service and monitor responsible gaming compliance.
• ›Technical and device data: IP address, device type, operating system, browser type and version, referral URLs and session timestamps collected automatically when you access the Platform.
• ›Communications data: records of all communications between you and the 699bd support team, including live chat transcripts, support tickets and email correspondence, retained to resolve disputes and improve service quality.

How We Use Data

3. How We Use Your Information

699bd processes personal data for the following purposes. Each purpose is supported by a lawful basis for processing as described in Section 4.

• ›Account management and service delivery: to create and administer your 699bd account, process deposits and withdrawals, settle bets and deliver the platform's full range of betting and gaming services.
• ›Identity verification and fraud prevention: to verify that you meet the minimum age requirement of 21 years, to confirm your identity as required by KYC obligations, and to detect and prevent fraudulent activity, money laundering and other financial crime.
• ›Responsible gaming monitoring: to track betting patterns and session data for the purpose of identifying players who may be displaying signs of problem gambling and to proactively offer responsible gaming tools including deposit limits, cooling-off periods and self-exclusion.
• ›Customer support: to respond to your queries, resolve disputes, investigate complaints and maintain records of all support interactions for quality assurance and regulatory compliance.
• ›Platform improvement and analytics: to analyse aggregated and anonymised usage data to understand how players use 699bd, identify technical issues, improve game performance and develop new features that serve the Bangladesh market better.
• ›Marketing and promotions: to send you relevant promotional offers, bonus announcements and platform updates by SMS or in-platform notification, where you have opted in to receive such communications. You may opt out at any time by contacting [email protected].

Legal Basis

4. Legal Basis for Processing

699bd processes personal data under the following lawful bases. At least one lawful basis applies to every processing activity described in this Policy.

• ›Contractual necessity: processing required to perform the contract between you and 699bd, including account administration, bet settlement and payment processing. Without this processing, 699bd cannot deliver the services you have requested.
• ›Legal obligation: processing necessary for 699bd to comply with applicable law, including anti-money laundering regulations, know-your-customer (KYC) requirements, age verification obligations and cooperation with law enforcement.
• ›Legitimate interests: processing carried out in the legitimate interests of 699bd or third parties, including fraud detection, platform security, responsible gaming monitoring and service improvement analytics, where these interests are not overridden by your own rights and interests.
• ›Consent: where 699bd sends you optional marketing communications or places non-essential cookies, we do so on the basis of your explicit consent. You may withdraw consent at any time without affecting any earlier processing carried out under consent.

Cookies

5. Cookies and Tracking Technologies

699bd uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session security and gather anonymised analytics data. Cookies are small text files placed on your device when you visit the Platform. They do not contain executable code and cannot access other data stored on your device.

699bd uses the following categories of cookies. Essential cookies are always active as they are strictly necessary for the Platform to function. Non-essential cookies are placed only with your consent.

• ›Essential cookies: strictly necessary for login session management, security token validation, remembering your language preference and maintaining a stable connection between your device and the Platform.
• ›Analytics cookies: used with your consent to collect anonymised data about how players navigate the Platform, which pages are visited most frequently, average session durations and error rates. This data informs platform improvements.
• ›Preference cookies: used with your consent to remember personalisation settings such as your chosen display language, so that you do not need to re-select these preferences each time you return to the Platform.
• ›You can manage and withdraw your consent to non-essential cookies at any time via the cookie settings panel on the Platform or by adjusting your browser settings. Note that disabling essential cookies may prevent the Platform from functioning correctly.

Data Sharing

6. Sharing Your Information

699bd does not sell, rent or trade personal data. We share personal data only in the limited circumstances described below, and only with parties who are contractually bound to process it in accordance with applicable data protection standards.

• ›Payment service providers: bKash, Nagad, Rocket, Upay and banking partners receive the transactional and account data strictly necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are subject to applicable financial regulations.
• ›Identity verification providers: third-party KYC and age verification services that process identity document images and biometric data on our behalf, under strict data processing agreements, solely for the purpose of verifying your eligibility to use 699bd.
• ›Regulatory and law enforcement authorities: where 699bd is required by applicable law, court order or regulatory direction to disclose personal data, we will comply. Where legally permissible, we will notify you of such a disclosure in advance.
• ›Business successors: in the event of a merger, acquisition, restructuring or sale of all or part of 699bd's business, personal data held by 699bd may be transferred to the successor entity. We will notify you before any such transfer takes effect and provide you with an opportunity to close your account.

Data Retention

7. Data Retention

699bd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The principal retention periods applicable to 699bd account data are as follows: active account data is retained for the lifetime of your account; after account closure, identity, financial and transaction records are retained for a minimum of five years to comply with anti-money laundering obligations; communications with support are retained for three years from the date of the final interaction.

Once retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised and aggregated data (which can no longer identify you) may be retained indefinitely for analytical and statistical purposes.

Security

8. Data Security

699bd takes the security of your personal data seriously. We implement technical and organisational measures appropriate to the sensitivity of the data we hold, including SSL/TLS encryption for all data transmitted between your device and the Platform, encrypted storage of sensitive personal and financial data at rest, access controls that restrict personal data access to authorised personnel only, regular security audits and penetration testing of the Platform infrastructure, and two-factor authentication (2FA) for player accounts and all internal administrative systems.

While 699bd takes every reasonable precaution to protect your data, no internet transmission or electronic storage system is completely secure. If you have reason to believe that your account has been compromised, please contact our support team immediately at [email protected] so that we can take prompt protective action.

Your Rights

9. Your Privacy Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 699bd. To exercise any of these rights, contact our support team at [email protected]. We aim to respond to all valid rights requests within 30 days of receipt.

• ›Right of access: you have the right to request a copy of the personal data 699bd holds about you, together with information about how it is used and shared.
• ›Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• ›Right to erasure: you may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal obligations that require us to retain certain records.
• ›Right to restriction: you have the right to request that we restrict our processing of your personal data in certain circumstances, such as while you contest the accuracy of data we hold or while a complaint is being investigated.
• ›Right to data portability: where processing is based on your consent or a contract, you have the right to receive a structured, machine-readable copy of the personal data you have provided to 699bd.
• ›Right to object: you have the right to object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring purposes. You also have the right to opt out of direct marketing at any time.

To exercise any of the above rights, email [email protected] with the subject line "Data Rights Request" and include your full name and registered mobile number so we can verify your identity before processing the request. We do not charge a fee for handling rights requests unless they are manifestly unfounded or excessive.

Third-Party Services

10. Third-Party Services and Links

The 699bd Platform integrates with third-party payment processors (bKash, Nagad, Rocket, Upay) and game content providers (including Pragmatic Play, Evolution Gaming, Spribe and Ezugi) to deliver the full range of services available on the Platform. These third parties operate independently and under their own privacy policies. 699bd is not responsible for the privacy practices of third-party game providers or payment processors.

699bd's Platform may occasionally contain links to third-party websites for informational purposes (for example, responsible gaming support resources). 699bd does not control the content or privacy practices of those external sites and accepts no responsibility for them. We encourage you to review the privacy policy of any external site you visit.

Children's Privacy

11. Children's Privacy

699bd is strictly for adults aged 21 and above. The Platform is not directed at, and we do not knowingly collect personal data from, any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will promptly delete that data and close the associated account. Parents and guardians who believe a minor has registered on 699bd should contact us immediately at [email protected].

Policy Updates

12. Changes to This Privacy Policy

699bd reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, changes in applicable law, or improvements to the Platform. When we make a material change to this Policy, we will notify you by posting a prominent notice on the 699bd Platform and, where appropriate, by sending a notification to your registered contact details.

The Effective Date at the top of this Policy indicates when the current version was last updated. Your continued use of the 699bd Platform following any update to this Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, please stop using the Platform and contact [email protected] to close your account.

At a Glance

Our Privacy Commitments

Contact Us

Privacy Questions? Get in Touch.

If you have any questions, concerns or requests relating to this Privacy Policy or the way 699bd handles your personal data, our dedicated support team is available 24 hours a day, 7 days a week. We are committed to resolving all privacy queries promptly and transparently.

Email (plain text — not a link): [email protected]. Please include your full name, registered mobile number and a clear description of your request or concern so we can assist you as efficiently as possible.